Member Services Representative
MJHS
New York, NYFresher58m agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer service
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Customer service86%of 28 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
- Respond to member and provider inquiries and requests concerning benefits, claims, and complaints within a call center environment.
- Ensure high-quality customer service to members and providers.
Key Responsibilities
- Receive calls from members and providers.
- Respond to customer complaints and grievances.
- Record all calls and details.
- Receive requests for adjustments on claim issues.
- Receive requests for disenrollment.
Requirements & Tech Stack
- Microsoft Word
Qualifications
- High School Diploma
- Minimum 6 months call center experience
- Excellent skills in telephone communication and a professional demeanor
- Ability to manage multiple tasks and work consistently in a fast-paced environment