Customer Service Representative

SBM Management Services, LP

New York, NYFresher53m agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed
Must know
Customer service
Work
On-site in New York
Pay
Not stated by the employer.
Skill demand
Customer service85%of 20 similar entry-level jobs posted in the US this week
Listed
Nov 7, 2026 · still open

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Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all assigned areas.

Key Responsibilities

  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • The ability to drive to various work locations, customer sites, or company facilities may be necessary
  • Understand reporting systems and the environment

Requirements & Tech Stack

  • Bilingual a plus
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willingness to share with team
  • Knowledge of the upkeep and care of cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use
  • Ability to lift and/or move up to 35 pounds

Qualifications

Education and/or Experience:

  • 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

  • A valid driver's license may be required. Employees required to drive must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements.
  • Completed all safety and task training certification.
  • May be required to be forklift certified.

Physical Demands & Work Environment

  • Employee is frequently required to sit and talk or listen.

Compensation & Shift

  • Compensation: $21.00 per hour
  • Shift: Monday - Friday 9:00 AM - 6:00 PM

Supervisory Responsibilities

  • This position has no supervisory responsibilities.

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