Delivery Office Internship

About the Role

The Delivery Office Intern will perform meaningful work alongside other talented professionals gaining insight to FlightSafety International’s culture and business philosophy. This role will support the delivery of software development and project initiatives by helping facilitate requirements gathering and shaping user functionality. The intern will partner with teams to define user experiences and customer journeys at a strategic level, contributing to clear, well-designed solutions. This paid internship is a 10-week program that will begin June 1st, and will conclude August 4th, 2027. 40 hours per week will be expected of each intern.

Key Responsibilities

• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Rotates through divisions of responsibility and provides ideas to grow and improve the business.
• Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship.
• Engages with customers or clients and provides service and/or sales.
• Provides suggestions to management for improving customer service and internal processes.
• Learns and becomes proficient on internal software systems.

Minimum Education

• Must currently be enrolled in an undergraduate or graduate program, working towards a Bachelor's or Master's degree.
• A major in Management Information Systems (MIS), Information Systems / Information Technology, Business Administration / Business Management, Business Analytics, Computer Science / Software Engineering, Industrial & Systems Engineering is preferred.
• Cumulative GPA of 3.0 or higher at the time of application.

Minimum Experience

• Fundamental knowledge of computer programs, techniques, and concepts for the area of application.

Knowledge, Skills, Abilities

• Strong work ethic, self-motivated, positive, personable, and ability to develop relationships.
• Excellent critical thinking/problem solving skills.
• Ability to handle confidential information.