Customer Support Executive

Company: The Messy Corner

Location: Andheri, Mumbai

About The Messy Corner

The Messy Corner offers end-to-end personalized gifting and custom merchandise solutions for individuals and businesses. Join our team to be part of a creative and growing organization!

Key Responsibilities

• Handle daily inbound and outbound customer calls.
• Respond to customer queries through various communication channels: able to handle chats, email, & calls.
• Resolve customer complaints and ensure timely follow-ups.
• Process customer orders, forms, and requests.
• Understand customer needs and provide effective solutions.
• Maintain accurate records of customer interactions and transactions.
• Build strong customer relationships through professional and empathetic communication.

Requirements & Tech Stack

• Fluency in English and Hindi; additional languages are a plus.
• Strong communication and interpersonal skills.
• Customer handling and problem-solving abilities.
• A positive attitude and customer-focused approach.

Qualifications

• Any Graduate

Immediate joiners will be added advantages.