Operations Associate, Prince Street

About the Role

The Operations Associate at Faherty Brand's SoHo Flagship is crucial for maintaining a well-functioning store. This role ensures seamless product flow, accurate inventory, and a fully stocked sales floor, contributing to an exceptional client experience.

Key Responsibilities

Operations: Inventory Integrity & Product Flow

• Assist in maintaining inventory accuracy through cycle counts, audits, and stockroom practices.
• Execute shipment processing, tagging, replenishment, and stock movement.
• Proactively identify opportunities to improve workflows and maintain stockroom organization.

Omnichannel Fulfillment

• Assist with BOPIS and ship-from-store orders, ensuring timely picking, packing, and processing.
• Maintain organization and tracking of all incoming and outgoing orders.
• Support a seamless omnichannel experience.

Process Discipline & Operational Excellence

• Consistently follow established operational procedures.
• Support cash management procedures, including opening and closing processes.
• Collaborate with the Operations Leader and Leadership Team for supply orders and store assessments.
• Communicate successes and opportunities to the Operations Leader.

Store Readiness & Floor Support

• Maintain a "Grand Opening Ready" environment across front- and back-of-house.
• Partner with the sales team daily to ensure product is replenished and available.
• Support floor moves based on seasonal roll-outs and visual direction.

Sales Floor Partnership

• Ensure operational support is available on the sales floor, minimizing disruption to the client experience.
• Assist the sales team in locating product, processing transactions, and maintaining a client-ready environment.

Team Collaboration & Flagship Contribution

• Work closely with Operations and Sales Leaders to support daily business needs.
• Operate with a heightened sense of ownership, urgency, and accountability.
• Contribute to a high-performing, collaborative team environment.
• Embody the Faherty Brand values and help maintain a positive, inclusive store culture.

Physical Requirements

• Availability during store operating hours, including early mornings, evenings, weekends, and peak periods.
• Ability to stand and walk for the duration of a shift and maneuver through store areas.
• Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.
• Comfort with climbing ladders, kneeling, and regular movement for visual standards and inventory organization.
• Capacity to work in a fast-paced environment, pivoting between guest service, administration, and inventory processing.

Qualifications

• Previous experience in retail operations, logistics, or a fast-paced environment is preferred, with a strong focus on organization and execution.
• High level of attention to detail, urgency, and personal accountability.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Omnichannel awareness and familiarity with BOPIS, ship-from-store, and inventory management processes are preferred.
• Adept with technology and apps, including Google Suites, MS Office, and retail operations platforms.
• Strong communication skills and a collaborative spirit.
• Passionate about contributing to a brand with purpose.

Note: This position is located in New York City.

Pay: $20—$22 USD