Front Office Associate
Loharuka Hotels
Kolkata0–3 yrs3d agovia Naukri
About the Role
Manage front office operations at Loharuka Hotels.
Key Responsibilities
- Handle guest inquiries and resolve issues professionally.
- Provide exceptional customer service by responding promptly to guests' needs and concerns.
- Maintain accurate records of guest interactions, transactions, and preferences.
- Coordinate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Collaborate with the management team to achieve business objectives and goals.