Front Office Associate

About the Role

Pride Daman is a hospitality-focused organization committed to delivering a welcoming and professional experience to every guest. The Front Office Associate is a full-time, on-site role based in Daman, responsible for providing a friendly and efficient first point of contact for guests and visitors.

Key Responsibilities

• Greeting guests
• Managing check-in and check-out procedures
• Answering phone calls
• Responding to inquiries
• Directing visitors to the appropriate departments or services
• Handling reservations
• Maintaining accurate records
• Ensuring that the front desk area is organized and presentable
• Working closely with other team members to resolve guest issues
• Supporting smooth front office operations
• Upholding company service standards

Requirements & Tech Stack

• Strong Customer Service skills
• Proficiency in Receptionist Duties
• Professional Phone Etiquette
• Effective written and verbal Communication skills
• Attention to detail
• Basic administrative abilities
• Ability to work on-site in Daman
• Ability to adapt to shift schedules
• Ability to collaborate with diverse teams
• Use of office software

Qualifications

• Minimum high school diploma or equivalent
• Previous experience in front office, hospitality, or customer-facing roles is an advantage
• Additional training in hospitality or administration is a plus

Flexibility to work in shifts, including weekends and holidays when required, is expected.