Sales Development Program

Sales Development Program

About the Role

UnitedHealthcare is seeking individuals for their Sales Development Program in Minnetonka, MN. This program focuses on simplifying healthcare, creating healthier communities, and removing barriers to quality care. The work impacts millions of lives, aiming to build a more responsive, affordable, and equitable healthcare system.

Key Responsibilities

• Handle inbound calls from prospective members, identifying their needs and converting them into qualified leads and sales.
• Ask pertinent questions, actively listen, and document information in computer systems.
• Utilize product portfolio knowledge to assess prospect needs, explain product differences, and guide selection.
• Potentially make outbound calls for follow-up or to review products/services with current members.
• Assist prospects with phone enrollment applications, ensuring accuracy and adherence to guidelines.
• Meet established performance, attendance, and consumer experience goals.
• Maintain agent licensure, appointments, and annual product certifications.
• Apply AI tools and techniques to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address business challenges.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Compensation & Benefits

• Guaranteed base pay + monthly sales incentive.
• Average first-year annual earnings of $60K (base + commissions).
• Top performers can earn $80K+.
• $2,000 sign-on bonus for external candidates.
• Additional $1,000 bonus if licensed at time of offer.
• 18 days accrued Paid Time Off (PTO) in the first year + 8 Paid Holidays.
• Medical Plan options with HSA/FSA participation.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, etc.).
• Hourly pay range: $16 - $24 per hour.

Training & Work Schedule

• Onsite training program in Minnetonka, MN for 6-10 weeks.
• Training is fully onsite.
• Post-training schedules determined by the Hiring Manager.
• Work schedule: Monday - Friday, 7:00 AM - 9:00 PM operating hours; specific shift provided during training.
• Rotational weekend work may be required.
• Flexibility desired based on business seasonality.
• No relocation assistance offered.
• No visa sponsorship offered now or in the future.

Requirements & Tech Stack

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• AI tools and techniques.
• AI-powered solutions.
• Prompt engineering.

Qualifications

• Currently in the final year of obtaining a Bachelor's degree, or obtained a Bachelor's degree no longer than 24 months prior to the position start date, from an accredited college/university.
• Bachelor's Degree must be obtained prior to the start of employment.
• Must be eligible to work in the U.S. without company sponsorship, now or in the future.
• Preferred: Work or volunteer experience in sales, customer service, health care, or health insurance.
• No license required prior to starting. The company will pay for and provide support to obtain required state insurance licenses.