Sales Attendant

OAKWOOD WINERY PRIVATE LIMITED

About the Role

This is a full-time, on-site Sales Attendant role based in Mumbai. The Sales Attendant will assist customers in selecting products, provide information on wine varieties and food production standards, and ensure a positive in-store experience.

Key Responsibilities

• Greeting customers
• Answering product questions
• Handling sales transactions
• Maintaining accurate billing
• Managing basic inventory activities such as restocking shelves and checking product displays
• Keeping the sales area clean and organized
• Supporting promotional activities
• Coordinating with the store and operations team to report customer feedback and product issues

Qualifications

• Strong customer service and interpersonal skills, with the ability to engage respectfully and professionally with diverse customers.
• Basic sales and retail skills, including handling point-of-sale systems, managing cash or digital payments, and supporting upselling and cross-selling.
• Attention to detail and basic inventory management abilities, such as tracking stock levels, checking product labels, and maintaining orderly displays.
• Clear spoken and written communication skills in English; knowledge of local languages (e.g., Hindi, Marathi) is an advantage.
• Ability to stand for extended periods, work in a busy retail environment, and follow company safety and hygiene guidelines.
• Prior experience in retail, food and beverage, or hospitality is preferred but not mandatory.
• Minimum high school diploma or equivalent; willingness to learn about wine products and food production standards.
• Reliability, punctuality, and a collaborative approach to working with sales and operations teams.