Trading Settlements Analyst

About the Role

The Trading Settlements Analyst is responsible for supporting daily settlement activities for Shell’s trading business. This includes managing commodity and non-commodity settlements, supporting reporting requirements, and ensuring transactions are processed accurately and within agreed timelines. The role offers the opportunity to work in a dynamic global trading environment, collaborating with stakeholders across multiple functions to support efficient and effective trading operations.

Key Responsibilities

• Ensure timely and accurate processing of customer billing invoices in line with agreed service levels and controls.
• Process payables within agreed service level agreements (SLAs).
• Handle settlement, contract, and pricing-related queries in a timely manner.
• Resolve process-related disputes within a short turnaround time, prioritizing high-value invoices to minimize working capital impact.
• Proactively follow up on receivables and ensure cash is collected on or before contractual due dates.
• Escalate overdue receivables and outstanding disputes in a timely manner with clear supporting information.
• Monitor and achieve process KPIs, providing appropriate rationale for any gaps in performance.
• Maintain accurate and timely operational trackers and reports.
• Manage settlement-related exceptions, including failed transactions and system issues, working closely with relevant stakeholders to resolve them effectively.
• Support contract and pricing activities, ensuring requests are completed within agreed service levels.
• Review and comply with documented work instructions, procedures, and escalation processes.
• Support month-end and quarter-end activities, including ad hoc manual journal entries as required.
• Participate actively in daily operational team meetings and contribute to continuous process improvements.
• Manage a high volume of transactions while maintaining accuracy, compliance, and operational excellence.

Requirements & Tech Stack

• Bachelor's degree in Accounting, Finance, or a related business discipline.
• Experience in Accounts Payable (AP), Accounts Receivable (AR), and finance operations.
• Knowledge of Supply-to-Trading (STI) processes or similar trading and settlement operations.
• Knowledge of GSAP Contracts & Pricing processes or similar contract and pricing management processes.
• Hands-on experience using SAP is required.
• Experience with DEX and other trading operations systems is an advantage.
• Strong understanding of end-to-end Accounts Payable and Accounts Receivable processes.
• Experience supporting settlements, invoicing, collections, cash application, and reconciliations.
• Good accounting knowledge with the ability to understand transaction flows and financial impacts across AP and AR processes.
• Good working knowledge of Microsoft Excel.
• Knowledge of Trading Financial Crime policies and exposure to Trading & Supply (TS) operations is an advantage.
• Ability to manage multiple priorities and deliver within tight deadlines in a fast-paced environment.

Soft Skills & Behavioural Competencies

• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders across diverse teams and cultures.
• Proven ability to work proactively and independently with minimal supervision.
• Demonstrated Continuous Improvement (CI) mindset, with experience supporting process improvement initiatives.
• Strong problem-solving skills and the ability to resolve operational issues in a timely manner.
• Customer-focused approach with the confidence to challenge constructively when required.
• Excellent attention to detail and commitment to accuracy and compliance.
• Strong team player who demonstrates accountability, integrity, and respect while contributing to shared goals.
• Flexible and adaptable to changing business needs and priorities.
• Commitment to maintaining a safe, inclusive, and supportive work environment.