PROPEL Associate Project Specialist United States

About the Role

The PROPEL Associate Project Specialist role is a 12-month professional development program at Cisco, designed for recent graduates. It aims to equip participants with essential skills, training, and experience for success within Cisco's Recurring Revenue Acceleration (RRA) organization. The program provides a supportive environment to learn about Cisco's role in powering the internet and connecting the world.

Program Structure

• Weeks 1–6: Onboarding
• Comprehensive deep dive into Cisco tools, culture, and foundational skills.
• Months 2–7: Rotation 1
• 6-month hands-on work experience in a quota-carrying role (Renewals Manager or Renewals Specialist) within RRA.
• Months 8–12: Rotation 2
• A second 6-month rotation in a new area within RRA to broaden skills and organizational impact. This rotation can be quota-carrying or non-quota-carrying (e.g., Go to Market, Strategy, Enablement, Operations).
• Post-Program: Career Transition
• A dedicated pathway to transition into a full-time role within the RRA organization.

Your Impact

• Directly influence Cisco’s recurring revenue success by transforming technical knowledge into actionable business outcomes.
• Support the full renewal lifecycle, including identifying upsell opportunities and analyzing data.
• Streamline processes using AI-driven insights.
• Bridge the gap between sales and delivery to ensure seamless partner and customer support.
• Proactively engage with your cohort, build internal networks, and champion innovation.
• Optimize the tools and strategies that maintain Cisco's industry leadership.

Key Responsibilities

• Participate in immersive onboarding training.
• Engage in two 6-month rotations within the Recurring Revenue Acceleration organization.
• Gain hands-on experience and work alongside expert teams.
• Support customers and partners.
• Collaborate with a diverse group of associates, mentors, and senior leaders passionate about the LAER (Land, Adopt, Expand, Renew) model.
• Participate in associate-led committees and cross-functional rotations.
• Work alongside teams such as Renewals, Strategy & Planning, and Services Acceleration.
• Gain firsthand experience in the tools and technologies that power Cisco’s customer success organization.

Requirements & Tech Stack

• Experience: Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program.
• Relevant Programs:
• Associates
• Apprenticeship
• Boot Camp
• Certification in a specialized program + 1 year of relevant experience
• High School Diploma + 2 years of relevant experience
• Bachelors + 0 years of relevant experience
• Relevant Fields: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
• Tools and Technologies: Experience with tools and technologies that power Cisco’s customer success organization.
• AI-driven insights: Ability to leverage AI-driven insights to streamline processes.

Qualifications

• Business Operations Interest: Genuine curiosity about the business and operational side of the technology sector and how internal processes drive market success.
• Adaptability: Ability to thrive in a fast-paced and ever-evolving work environment with shifting priorities.
• Proactive Learning: Intellectual curiosity and a self-starting mindset, with the capacity to learn new concepts quickly and work with a high degree of independence.
• Analytical Mindset: Results-oriented approach with a focus on leveraging data to inform decisions and achieve organizational objectives.
• Collaborative Communication: Strong interpersonal skills for effective communication across diverse teams and constructive problem-solving.
• Self-Starter: Proven track record of initiating and leading projects (e.g., starting organizations, conferences, competitions, or publications).
• Leadership Experience: Demonstrated leadership abilities through roles in student organizations or significant involvement in extracurricular activities.

About Cisco

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. For 40 years, Cisco has been innovating to create solutions that power how humans and technology work together across the physical and digital worlds, providing unparalleled security, visibility, and insights. Cisco's global network of experts facilitates limitless opportunities for growth and development. The company fosters a collaborative and empathetic team environment to achieve significant global impact.