Operations Coordinator
ResolveOps
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- OperationsExcelMicrosoft OfficeJiraProject management
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Skill demand
- Operations60%Microsoft Office48%Excel40%Jira5%of 42 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About ResolveOps
ResolveOps is an operations and technology consulting firm in Chicago. We fix the request forms, approval routes, application connections and reports a business process runs on. Every assignment is written down and agreed before anyone starts, and it ends with operating instructions for the client.
About the Role
As Operations Coordinator, you will be responsible for managing the paperwork associated with client engagements, including assignment briefs, session calendars, access requests, meeting notes, and client handover records. This is a full-time, remote position within the United States.
Key Responsibilities
- Open new assignments: manage brief, session calendar, and required personnel/records.
- Track and chase clients for outstanding system access and documents.
- Take notes during working sessions and distribute agreed-upon actions on the same day.
- Maintain the assignment log with open questions, decisions, and their owners.
- Assemble handover packs including runbooks, test results, and outstanding items.
Requirements & Tech Stack
- Comfort with Microsoft 365: Outlook calendars, Excel (with filters), Word, and Teams.
Qualifications
- An associate or bachelor's degree, or equivalent office experience.
- Some experience coordinating schedules, documents, or projects.
- Internships count towards experience.
Useful Extras
- Experience with Jira, Asana, monday.com, or similar tools.
- Prior work experience in a professional services or IT company.
Terms and Benefits
- Full-time and remote, anywhere in the U.S.
- Paid time off and sick leave, in addition to U.S. federal holidays.
- Health insurance (medical, dental, vision) effective from the first month.
- 401(k) with employer match.
- Annual allowance for courses and certification exams.
- Company-provided laptop and home office setup.