Administrative Assistant
IICRC
Miami, FLFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Nice to have
- Customer service
- Work
- On-site in Miami
- Pay
- Not stated by the employer.
- Skill demand
- Customer service34%of 110 similar entry-level jobs posted in the US this week
- Listed
- Oct 30, 2026 · still open
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About the Role
We are seeking an organized, dependable team member to support our restoration team. This position coordinates communication between customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion.
Key Responsibilities
- Receive new assignments, verify job information, and contact customers.
- Coordinate inspections and services with customers and field teams.
- Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
- Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
- Communicate with customers, adjusters, and team members regarding scheduling and project updates.
- Coordinate submission of photos, reports, signed authorizations, and other required documents.
- Maintain job trackers and assist with cancellations and project closeout.
Requirements & Tech Stack
- Must speak English (Bilingual/Spanish preferred)
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple assignments and meet deadlines.
- Comfortable using computers and learning new software.
- Preferred experience in restoration, insurance claims, or administrative coordination, however training available for the right candidate.
Compensation
- $20.00 - $22.00 per hour
Benefits
- Competitive salary
- Free uniforms
- Paid time off
- Overtime opportunities available