Sales Development Program

Sales Development Program

About the Role

UnitedHealthcare is hiring for multiple Early Careers full-time Sales Agent positions in the Sales Development Program in Minnetonka, MN. This role involves handling inbound calls to consult customers on their insurance needs, match them with appropriate coverages, products, and benefits, and convert callers into qualified leads and sales. The company is focused on simplifying healthcare, creating healthier communities, and removing barriers to quality care.

Key Responsibilities

• Handle inbound calls from prospective members, identifying their needs and converting them into qualified leads and sales.
• Ask appropriate questions, actively listen, and document required information in computer systems.
• Utilize product portfolio knowledge to assess prospect needs, explain product differences, and assist in selecting the best product.
• Potentially make outbound calls to follow up on questions or review products/services with current members.
• Assist prospects with completing enrollment applications over the phone.
• Meet established goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Apply AI tools and techniques to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address complex business challenges.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Work Schedule & Location

• Full-time position.
• Operating hours: Monday - Friday 7:00 AM - 9:00 PM; shift provided during training with rotational weekend work.
• Flexibility desired based on business seasonality.
• Onsite training program in a standard day shift for 6 - 10 weeks.
• Site location: 9800 Health Care Ln, Minnetonka, MN 55343.
• Training is fully onsite.

Program Features

• Accelerate your career through a structured, curriculum-based Sales Development Program.
• Learn new skills and foster continued growth with support from experienced professionals, mentors, and sales leaders.
• Build relationships with peers and expand your network.

Compensation & Benefits

• Compensation = Base pay + monthly sales incentive.
• Average first-year annual earnings: $60K (combination of base plus sales commissions).
• Top performers can earn $80K +.
• $2,000 sign-on bonus for external candidates.
• Additional $1,000 bonus if candidates have their licensure at the time of offer.
• 18 days accrued Paid Time Off during the first year of employment plus 8 Paid Holidays.
• Medical Plan options, Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• Fun and competitive work environment.
• Hourly pay range: $16 - $24 per hour based on full-time employment.

Requirements & Tech Stack

• Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• No license is required prior to starting the role.
• Company will pay for and provide support for obtaining required state insurance licenses.

Qualifications

• Currently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university).
• Bachelor's Degree must be obtained prior to start of employment.
• Must be eligible to work in the U.S. without company sponsorship, now or in the future.
• Preferred Qualification: Work or volunteer experience in sales, customer service, health care, or health insurance.
• Candidates requiring H-1Bs, TNs, etc. will not be considered.