Sales Development Program

Sales Development Program - Minnetonka, MN

About the Role

UnitedHealthcare is seeking Sales Agents for their Sales Development Program in Minnetonka, MN. This full-time, inbound call role offers a competitive base salary, bonuses, and a comprehensive training program. The work focuses on simplifying healthcare, building healthier communities, and removing barriers to quality care.

Key Responsibilities

• Handle inbound calls from prospective members, identifying their needs and converting them into qualified leads and sales.
• Ask appropriate questions, actively listen, and document required information.
• Utilize product knowledge to assess prospect needs, explain product differences, and assist in selecting suitable products.
• May make outbound calls for follow-ups or to review products/services with current members.
• Assist prospects in completing enrollment applications accurately and consistently with product requirements.
• Meet established goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Apply AI tools and techniques to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address business challenges.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Training and Work Schedule

• Onsite training program: 6-10 weeks, standard day shift.
• Operating hours: Monday - Friday 7:00 AM - 9:00 PM.
• Shift provided during training with rotational weekend work.
• Full-time position with flexibility desired based on seasonality.

Compensation & Benefits

• Compensation: Base pay + monthly sales incentive.
• Average first-year annual earnings: $60,000.
• Top performers can earn $80,000+.
• Sign-on bonus: Up to $3,000 for external candidates ($2,000 plus an additional $1,000 if licensed at time of offer).
• Paid Time Off: 18 days accrued during the first year, plus 8 paid holidays.
• Medical Plan options with participation in a Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan.
• Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

Requirements & Tech Stack

• AI Tools & Techniques
• Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Qualifications

• Currently in final year of obtaining a Bachelor's degree OR obtained degree no longer than 24 months prior to the position start date, from an accredited college/university. Bachelor's degree must be obtained prior to the start of employment.
• Experience with Microsoft Office products.
• Must be eligible to work in the U.S. without company sponsorship, now or in the future.
• Preferred: Work or volunteer experience in sales, customer service, health care, or health insurance.
• No license required prior to starting. Training will be provided to obtain required state insurance licenses.

Work Location

• Site location: 9800 Health Care Ln, Minnetonka, MN 55343.
• Training is fully onsite. Schedules determined by Hiring Manager after training completion.
• UnitedHealth Group is not able to offer relocation assistance or visa sponsorship for this position.