LCL Delivery Partner-1
A.P. Moller - Maersk
Chennai, Tamil Nadu, IndiaFresher3h agovia LinkedIn
About the Role
APM Terminals Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
Key Responsibilities
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
Requirements & Tech Stack
The job requires limited job and business knowledge at the time of hiring.
Qualifications
- Skills developed through job-related training and on-the-job experience within a specific job discipline.
- Knowledge of standardized work routines and methods, general facts and information.
- Ability to execute specialized work to support operations.
- Ability to make departures from established processes to resolve problems.
- Ability to exercise independent judgment within defined boundaries and guidelines.