2027 Summer Internship

About the Role

Duquesne Light Company offers summer internships providing hands-on, meaningful employment in a supportive setting that cultivates learning and collaboration. This internship offers valuable experience and a solid start to a career in various disciplines.

• Internships are full-time (40 hours/week), paid, and run for 12 weeks (May-August).
• Internships are located in Pittsburgh and follow DLH’s Hybrid Work Model.
• Interns must be in the immediate Pittsburgh area for the summer.

Key Responsibilities

As an intern supporting the Customer Affordability & Innovation team, you will play a key role in preparing the organization for new customer service technologies, AI-enabled knowledge management, and evolving business processes.

• Update and standardize knowledge base content to support Copilot and AI deployments.
• Document new and existing business processes.
• Assist with organizational change management efforts.
• Maintain communication and training resources, including Teams sites, FAQs, outage communications, and customer-facing materials.
• Support strategic initiatives such as new product launches, website enhancements, rate case activities, economic development tools, field service technology implementation, and distributed energy resource programs.
• Gain hands-on experience in process improvement, change management, knowledge management, communications, and digital transformation.

Requirements & Tech Stack

• Hybrid Work Model: Minimum of two days working in the office, remaining days working remotely.

Qualifications

• Currently enrolled in a BS or MS program in Industrial/Systems Engineering, Business, Marketing / Communications, Energy, Environment, or Sustainability.
• Must be a full-time, degree-seeking student enrolled in an accredited college or university.
• Must have completed your Sophomore year of studies.
• Must be in good academic standing.
• Demonstrated leadership ability through studies, employment, or extracurricular activities.
• Aptitude for problem solving.
• Strong communication skills (written and verbal).
• Proficiency with Microsoft Office products.
• Ability to work independently and in a team-oriented environment.
• Must be able to successfully complete a pre-employment background check, drug screen, and social media screen.