Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support within a result-driven, fast-paced environment. The role includes extensive formalized training, mentorship, and development in CaptiveAire products, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects of installations in progress, ensuring equipment is on site when needed to create satisfied and returning customers.
• Provide service and technical support for existing equipment.
• Support end users to maintain high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Conduct daily inside sales support and application engineering tasks.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Ensure quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment if not already completed.
• Must be a "Go Getter".

Qualifications

• 0-5 years experience.