Communications Coordinator (Internal Candidate)

About the Role

The Communications Coordinator plays an essential role in supporting internal operations and helping raise awareness of AmeriCorps service opportunities across Colorado. This position supports, and provides reports to, the Executive Director and works collaboratively with the entire Serve Colorado team.

Hybrid work schedule – at least 2-3 days required in office or as needed dependent upon position requirements.

Occasional travel may be required.

Key Responsibilities

Executive Director Support

• Manage the Executive Director’s scheduling, meeting coordination, and provide administrative support.
• Develop and maintain systems of effective communication and coordination across the Serve Colorado team.
• Coordinate and track documents through internal review, approval, and clearance processes.
• Coordinate staff purchasing card transactions, expense documentation, reconciliation, and related administrative processes.
• Manage receipt of grantee payment, ensure payments are fast tracked, and maintain accurate administrative records.
• Arrange and coordinate travel logistics for staff.
• Work with executive leadership to track and report spending data.
• General office management support.

Communications and Community Engagement

• Collect and develop compelling stories, photographs, graphics, testimonials, and other content from AmeriCorps programs and Serve Colorado partners.
• Implement Serve Colorado’s social media strategy, including developing engaging content, managing editorial calendars, scheduling posts, and maintaining a consistent and professional presence across platforms.
• Support the development of briefing materials, presentations, memos, talking points, and other communications for the Governor, Lieutenant Governor, Serve Colorado Executive Director, and other staff.
• Gather, organize, and synthesize program data, accomplishments, and impact information from AmeriCorps programs and partners.
• Oversee and manage maintenance of the Serve Colorado website, including website redesigns, reformatting webpages, creating new content, and ensuring information is accurate, accessible, current, and aligned with organizational branding.
• Support with large external and internal events, including creating invite lists, developing preparation materials and agendas, email correspondence with guests, on-site support, and post-event surveys.
• Support the planning, development, and production of Serve Colorado’s annual report.
• Manage Serve Colorado’s two monthly newsletters, including identifying relevant content, drafting, coordinating contributions, and managing production schedules.
• Coordinate special communications and recognition activities.
• Assist in drafting, editing, and coordinating press releases, public statements, announcements, and other external communications.
• Collaborate with the Director of External Affairs and Serve Colorado staff to coordinate communications activities, maintain consistent messaging and branding, and identify opportunities to strengthen public awareness and stakeholder engagement.

Recruitment

• Work with program officers and the Director of External Affairs to develop and implement statewide recruitment plans.
• Develop partnerships with other State agencies, organizations, and entities for recruitment and outreach materials.
• Represent Serve Colorado at community events, career fairs, conferences, and other outreach activities.
• Support development of digital recruitment campaigns.
• Assist the Executive leadership team in creating written materials for AmeriCorps advocacy efforts.
• Create a library of content and resources for recruitment and alumni engagement.

Governor’s Commission on Community Service

• Schedule commission and committee meetings, take minutes, and maintain materials and meeting notice calendars.
• Maintain communication with Commissioners, facilitating timely communication, responding to inquiries, and distributing relevant information.
• Coordinate the preparation, organization, and distribution of meeting packets, presentations, briefing materials, and other documents.
• Lead the preparation and logistical execution of commission meetings, including coordinating venues, catering, speakers, agendas, and audiovisual needs.
• Serve as Serve Colorado’s primary administrative liaison to the Colorado Boards and Commissions office.
• Maintain accurate Commission records, meeting minutes, notices, and related documentation.

Other

• Track project activities, timelines, deliverables, and follow-up action.
• Assist with new employee onboarding and preparation of resources.
• Monitors state and federal legislation for bills affecting Serve Colorado’s work.
• Other duties as requested and required.

Requirements & Tech Stack

• Uses Google Suite to prepare correspondence, plans, reports, schedules, and other documents.
• Familiarity with Salesforce Marketing Cloud, Canva, and Adobe Photoshop.
• Ability to work independently, exercise sound judgment, take initiative, and anticipate organizational needs.
• Ability to communicate effectively with a wide range of constituents and demonstrate focus on equity, diversity and inclusion in all interactions.

Qualifications

• Strong customer service orientation, interpersonal skills, and ability to build positive relationships with diverse stakeholders.
• Exceptional organizational skills, with the ability to manage multiple projects, balance competing priorities, and meet deadlines with strong attention to detail.
• Excellent writing, editing, and proofreading skills, with the ability to produce clear, concise, and professional communications for diverse audiences.
• Proficiency with Google Workspace, databases, Salesforce Marketing Cloud, Canva, and other digital communication tools.
• Experience with event planning, meeting coordination, and logistical support.
• Familiarity with AmeriCorps, national service, volunteerism, or community-based programs.

Condition of employment: Must be currently employed within the Office of the Lt. Governor.