Sales Development Representative (SDR)

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

About The Role

We’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. This role is perfect for someone looking to kick-start or advance a career in sales and who thrives on building relationships with potential clients.

Key Responsibilities

• Source new sales opportunities through inbound qualification and outbound outreach
• Reach out to potential customers through various channels including cold calling, email, and social media
• Grow top of sales funnel through warm and cold outbound campaigns
• Research companies, identify key players, and work with Account Executives on pipeline generation strategies
• Collaborate with the marketing team to align on campaigns and messaging
• Stay up-to-date with product offerings and industry trends
• Learn critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more

Requirements & Tech Stack

• Have a high level of interest in growing your career in a customer-facing role
• Have strong communication skills, both verbal and written
• Are genuinely curious about understanding customers’ business challenges
• Are dedicated to tracking and improving performance and efficiency on a daily basis
• Exhibit a sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
• Are self-motivated with a drive to succeed and knack for building relationships

Qualifications

• 1-2 years of experience in a customer-facing or quota-carrying role
• Prior CRM experience (preferably Salesforce)
• Find ways to stay up on the latest trends in AI