Import Export Executive

About the Role

The Import Export Executive role is a full-time, on-site position based in Ahmedabad. Team members work in a fast-paced global trade environment with opportunities to learn about diverse markets and export processes.

Key Responsibilities

• Manage end-to-end import and export documentation.
• Coordinate with logistics providers, customs agents, and regulatory authorities to ensure smooth shipment flow.
• Monitor shipments and track delivery timelines.
• Resolve operational issues.
• Maintain accurate records for compliance and reporting.
• Communicate with international customers, addressing inquiries.
• Support order processing.
• Collaborate with internal teams such as sales, finance, and warehouse to meet delivery and quality expectations.

Requirements & Tech Stack

• Proficiency in MS Office.
• Familiarity with ERP or trade management software is an advantage.

Qualifications

• Strong understanding of import and export processes, including Import and Export documentation and procedures.
• Experience in Import Logistics, including coordination with freight forwarders, shipping lines, customs agents, and transport providers.
• Effective Communication skills for working with international clients, vendors, and internal stakeholders.
• Customer Service skills to manage client queries, support order execution, and maintain professional relationships.
• Knowledge of basic trade regulations, Incoterms, and international shipping practices.
• Strong attention to detail, organizational skills, and ability to manage multiple shipments and deadlines.
• Relevant diploma or degree in International Business, Logistics, Commerce, or a related field preferred.
• Prior experience in export/import operations, especially in the food or spice industry, is a plus.