Technician I (Part Time)
Smart City Networks
About the Role
The Smart City Technician is a fun, fast-paced, entry-level role for an individual who is a customer service all-star and would like to enter the IT and telecom networking field.
Key Responsibilities
- Interacting with show and event customers to help connect their networks.
- Taking show schematics/maps and plans and transforming them into real-life, well-connected networks.
- Monitoring inventory and restocking carts to ensure all necessary tools are available for customer set-ups.
- Troubleshooting on-the-spot issues.
- Pro-actively assisting customers with set-up, maintenance, and take-down of installations.
- Color-coding and proper testing of copper and fiber optic cables.
- Installing jumpers and patch cables.
- Providing other technical assistance as trained.
Requirements & Tech Stack
- Ability to multi-task and respond to multiple interruptions in a professional manner.
- Exceptional organizational skills.
- Professional presence and demeanor.
- Strong attention to detail.
- Passion for technology and a desire to learn in the IT and telecom networking field.
- Customer service focused, friendly, and exhibiting a can-do mentality.
- ON-SITE ONLY, non-remote, non-hybrid.
- Compensation: $21.00/hour.
- Travel may be required on occasion.
Qualifications
- Entry-level role.
- Experience with copper and fiber optic cables is a plus.
- Familiarity with IT services, help desk, and IT support is beneficial.
- Experience in cabling jobs is a plus.
Company Benefits (Part-Time)
- Sick accruals may vary by state.
- Retirement – 401(K).