Technician I (Part Time)

Smart City Networks

Orlando, FL0–42 yrs1h agovia LinkedIn

About the Role

The Smart City Technician is a fun, fast-paced, entry-level role for an individual who is a customer service all-star and would like to enter the IT and telecom networking field.

Key Responsibilities

  • Interacting with show and event customers to help connect their networks.
  • Taking show schematics/maps and plans and transforming them into real-life, well-connected networks.
  • Monitoring inventory and restocking carts to ensure all necessary tools are available for customer set-ups.
  • Troubleshooting on-the-spot issues.
  • Pro-actively assisting customers with set-up, maintenance, and take-down of installations.
  • Color-coding and proper testing of copper and fiber optic cables.
  • Installing jumpers and patch cables.
  • Providing other technical assistance as trained.

Requirements & Tech Stack

  • Ability to multi-task and respond to multiple interruptions in a professional manner.
  • Exceptional organizational skills.
  • Professional presence and demeanor.
  • Strong attention to detail.
  • Passion for technology and a desire to learn in the IT and telecom networking field.
  • Customer service focused, friendly, and exhibiting a can-do mentality.
  • ON-SITE ONLY, non-remote, non-hybrid.
  • Compensation: $21.00/hour.
  • Travel may be required on occasion.

Qualifications

  • Entry-level role.
  • Experience with copper and fiber optic cables is a plus.
  • Familiarity with IT services, help desk, and IT support is beneficial.
  • Experience in cabling jobs is a plus.

Company Benefits (Part-Time)

  • Sick accruals may vary by state.
  • Retirement – 401(K).

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