Attendance SPOC

About the Role

Join Ford's HR team as an HR Specialist – Attendance & Leave SPOC, serving as a trusted expert in compliance, policy interpretation, and data-driven employee support within a dynamic unionized manufacturing environment at the Sharonville Transmission Plant. This role focuses on attendance management, FMLA, Medical Leaves of Absence (MLOA), and related compliance programs.

Key Responsibilities

• National Attendance Program (NAP) & Leave Administration
• Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with the National Agreement, company policy, local contractual agreements, and applicable regulations.
• Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation.
• Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors.
• Accurately document outcomes of corrective action hearings and disciplinary processes.
• Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues.
• Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness.
• Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements.
• Assist in the 5-day quit process for job abandonment cases.
• Employee & Stakeholder Partnership
• Act as the primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination.
• Coordinate with the local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations.
• Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations.
• Partner with supervisors to coach effective attendance conversations.
• Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers).
• Data Analysis, Reporting & Process Improvement
• Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends.
• Create data visualizations and presentations tailored for diverse audiences.
• Clean and update employee attendance and discipline records to ensure data integrity.
• Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism.
• Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes.
• Participate in continuous improvement initiatives to enhance HR service delivery and employee experience.
• Cross-Functional Development & Collaboration
• Perform general administrative tasks including filing, document organization, and front-desk coverage.
• Support HR team with employee data audits and HRIS system integrity checks.
• Participate in cross-functional HR projects.
• Attend employee relations meetings and union-management discussions.

Requirements & Tech Stack

• Bachelor's degree in Human Resources, Business Administration, Legal Studies, or related field.
• Equivalent combination of education and relevant work experience may be considered.
• Familiarity with collective bargaining agreements and labor relations practices.
• Experience using HRIS systems and timekeeping software (e.g., Oracle, SAP, Workforce One, Kronos).
• Experience in a manufacturing plant or distribution center environment.
• Microsoft Excel (Advanced).
• This role requires onsite presence at Sharonville Transmission Plant.

Qualifications

• Attention to Detail and Accuracy
• Compliance and Regulatory Knowledge
• Data Analysis and Reporting
• FMLA and Leave Administration
• HRIS and Timekeeping Systems
• Interpersonal Communication
• Policy Interpretation and Application
• Problem Solving and Root Cause Analysis
• Stakeholder Management
• Subject Matter Expertise Development
• Union/Labor Contract Administration
• Knowledge of FMLA, ADA, workers' compensation, and leave administration regulations.
• Exposure to employee relations, conflict resolution, or HR investigations.

Work Requirements

• Physical Requirements: Occasional lifting of no more than 10 pounds. Work performed primarily in a seated position with no significant stooping, standing, or climbing. Requires good use of hands and fingers for repetitive actions. Low to moderate noise levels.
• Schedule: Flexibility to work varied shifts including mornings, evenings, and weekends depending on plant operational needs. Primary schedule is Monday - Friday 7 am - 3 pm, with ability to support other shifts.