Product Installation Engineer RAPID
KLA
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- TroubleshootingStakeholder management
- Nice to have
- LinuxNetworkingWindowsMicrosoft Office
- Work
- On-site in Greater Phoenix Area
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting61%Networking30%Stakeholder management24%Linux5%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 7, 2026 · still open
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About the Role
Product Installation Engineers (IEs) are the critical first connection between KLA customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence. As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.
Key Responsibilities
- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards.
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
- Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
- Provide clear status updates to all stakeholders throughout the installation process.
- Complete installation documentation and administrative requirements accurately and on time.
- Secure warranty sign‑off on newly installed tools.
- Selected candidate must be able to work 6 days/week, 10 hours/day.
- Extensive travel domestically and internationally to support customer installations worldwide (90%+ travel required).
How You’ll Work
- Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines.
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows.
- Engage effectively in cross‑cultural and cross‑functional environments.
Requirements & Tech Stack
- Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems.
- Experience with high-vacuum systems strongly preferred.
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments).
- Proficient in Microsoft Office applications.
Qualifications
- Master's Level Degree and 0 years related work experience; OR Bachelor's Level Degree and related work experience of 2 years.
- Excellent analytical, problem-solving, and troubleshooting abilities.
- Strong verbal, written, and interpersonal communication skills.
- Highly self-motivated, organized, and detail-oriented.
- Able to work effectively across cultures, functions, and geographies.