Service Representative
Paychex
Tempe, AZFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- Customer serviceSalesforceHRIS
- Work
- On-site in Tempe
- Pay
- Not stated by the employer.
- Skill demand
- Customer service90%Salesforce6%HRIS3%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 7, 2026 · still open
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About the Role
Provides customer service for one or more Paychex products under a significant level of guidance and direction. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.
Key Responsibilities
- Delivers quality service to Paychex clients via phone, email, chat, and other avenues.
- Follows up on outstanding items to issue completion in compliance with established Service Level Agreements.
- Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.
- Develops and maintains a basic working knowledge of one or more Paychex products.
- Performs data input, maintaining strong prioritization and organization.
- Documents all client interactions.
Qualifications
- Bachelor's Degree - Preferred
Compensation
- Starting base pay: $20/hr. Total compensation will be determined based on factors such as geographic location, skills, education, and/or experience.