GSA Housekeeping

About the Role

The GSA Housekeeping role is a full-time, on-site position at Gokulam Grand Hotel & Spa Bangalore.

Key Responsibilities

• Maintain guest rooms, corridors, and public areas to high cleanliness and hygiene standards.
• Perform tasks including making beds, dusting, vacuuming, replenishing amenities, and cleaning bathrooms.
• Check and report maintenance issues.
• Handle laundry and linen as required.
• Ensure housekeeping trolleys and storage areas are clean, stocked, and organized.
• Respond promptly and courteously to guest requests.
• Follow hotel safety and security procedures.
• Work closely with housekeeping and front office teams to ensure rooms are prepared on time.
• Adhere to hotel policies, grooming standards, and brand guidelines.
• Support a positive and inclusive work environment.

Qualifications

• Strong housekeeping and cleaning skills, including room preparation, use of cleaning equipment, and attention to hygiene standards.
• Basic knowledge of hotel operations and guest service.
• Ability to respond to guest requests politely and efficiently.
• Good communication and interpersonal skills to work effectively with colleagues and supervisors.
• Ability to follow checklists, standard operating procedures, and safety guidelines.
• Responsibility in handling chemicals and equipment.
• Physical stamina to stand, walk, bend, lift, and carry items throughout the shift.
• Ability to manage repetitive tasks.
• Prior experience in housekeeping or similar roles in hotels or hospitality is preferred but not mandatory.
• Basic educational qualification (such as high school completion).
• Willingness to undertake training provided by the hotel.
• Reliability, punctuality, and a positive attitude toward learning, teamwork, and delivering consistent service quality.