Office Operations Assistant, Family Medicine

About the Role

The Office Operations Assistant will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. This role is critical in ensuring a seamless and positive experience for patients while supporting the efficient operation of the healthcare team.

Key Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Requirements & Tech Stack

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• None specified.