Associate, Supplier Management

About the Role

The Enterprise Service Management (ESM) team at Capital One is seeking an Associate, Supplier Management. This role is responsible for the holistic relationship between Capital One and key third parties, enabling a well-managed and adaptable supply chain. You will work closely with internal team members to establish and maintain relationships with internal business customers and assigned suppliers. This role is essential in the delivery of key cost, risk, and performance management efforts for third-party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment.

Key Responsibilities

• Problem Solving & Strategy Advice: Provide problem-solving and innovative ideas to support internal customers. Identify value-generating opportunities (e.g., savings, efficiencies, or revenue growth).
• Negotiation: Partner to negotiate contracts for a broad range of services for Capital One.
• Relationship Management: Serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties.
• Collaboration: Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.
• Risk Management: Monitor and ensure successful delivery against third party contractual obligations.
• Process Management: Accountable for policy requirements for all managed third-party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
• Supplier Sourcing: Maintain awareness of the external marketplace as it relates to your suppliers and perform sourcing activities where appropriate.

Note: Limited travel may be required.

Requirements & Tech Stack

• High School Diploma, GED or Equivalent Certification
• At least 1 year of customer service experience
• At least 1 year of experience in Google Suite
• At least 1 year of procurement experience