Customer Support Executive

About the Role

• Inside Sales Executive position at NoBroker.
• Located in Kaikondrahalli, Bengaluru (Bangalore).
• Full-time position.
• Salary Range: Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience).

About NoBroker

• India's first Proptech unicorn, founded in 2014.
• A brokerage-free platform connecting property owners with tenants and buyers.
• Serves over 1 crore customers and 5 lakh new users monthly.
• Handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees annually.
• Headquartered in Bengaluru, with operations in Mumbai, Delhi, Pune, Chennai, and Hyderabad.
• Recently raised USD 210 million, valuing the company at over USD 1 billion.

Key Responsibilities

• Prospect Identification: Identify and engage potential business opportunities.
• Sales and Relationships: Build strong client relationships and effectively communicate product value.
• Problem Solving: Address client challenges with tailored solutions.
• Lead Management: Handle outbound calls and follow-ups to nurture leads and drive conversions.
• Service Excellence: Maintain high service standards to ensure client satisfaction.
• Revenue Generation: Focus on closing sales and meeting revenue goals.

Requirements & Tech Stack

• MS Office (Excel, Word) proficiency.
• English and Hindi mandatory.
• Kannada, Tamil, or Marathi preferred.
• Flexible for a day shift (9 hours between 8 AM - 10 PM).
• Comfortable working 6 days a week, with a weekday off.

Qualifications

• Education: Graduation or HSC qualified.
• Skills:
• Excellent verbal and written communication.
• Good interpersonal skills.
• Numerical and analytical ability.
• Strong decision-making skills.