Customer Support Executive
Starkmind Data Systems
Bengaluru(Bommenahalli)Fresher2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceCRM
- Work
- On-site in Bengaluru(Bommenahalli)
- Pay
- ₹2–2.75 LPA
- Skill demand
- Customer service84%CRM14%of 149 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About the Role
- Handle customer queries and provide clear, accurate, and professional assistance.
- Understand customer concerns and resolve issues effectively within the defined process guidelines.
- Maintain a high standard of customer service and customer satisfaction.
- Communicate with customers in English and Hindi through the assigned support channel.
- Record customer interactions and update relevant information accurately in the system.
- Follow company policies, process guidelines, quality standards, and data privacy requirements.
- Escalate complex or unresolved customer concerns to the appropriate team when required.
- Meet assigned productivity, quality, and customer service performance targets.
Requirements & Tech Stack
- Basic computer knowledge.
- Ability to work with CRM or support systems.
Qualifications
- Strong verbal communication skills in English and Hindi.
- Good listening, problem-solving, and interpersonal skills.
- Customer-focused attitude with patience and professionalism.
- Willingness to work from the office and follow a 6-day working schedule with 1 rotational weekly off.
- Comfortable working in a day-shift environment.
- Freshers and candidates with relevant customer support experience may apply.