Service Operations Internship in Greater Noida
Zopper
Noida, Uttar Pradesh, IndiaFresher23m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceOperationsExcel
- Work
- On-site in Noida · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service83%Operations14%Excel11%of 150 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
Zopper is seeking a Service Operations (Customer Support) Intern.
Key Responsibilities
- Manage and allocate service call assignments to respective service centers, ensuring timely coordination and execution.
- Maintain and update MIS reports, handling large datasets using MS Excel, Pivot Tables, and other data management tools.
- Coordinate with customers to schedule service appointments based on their requirements and availability.
- Conduct post-service follow-up calls to gather customer feedback and ensure satisfaction.
- Coordinate with senior executives to facilitate the timely processing, tracking, and resolution of customer claims.
Requirements & Tech Stack
- Must possess a good understanding of technical service-related terminology and processes.
- MS Excel
- Pivot Tables