Sr Customer Service Executive
Tata Communications
Sahibzada Ajit Singh Nagar, Punjab, India0–4 yrs4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 4 years
- Must know
- OperationsTroubleshootingVulnerability managementNetwork securityAuditing
- Work
- On-site in Sahibzada Ajit Singh Nagar
- Pay
- Not stated by the employer.
- Skill demand
- Operations13%Troubleshooting13%of 149 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Key Responsibilities
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment.
- Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of terminations, testing and labelling of most common transmission mediums, hardware installations, etc.
- Ensure SLA are achieved and work proactively to maintain the same.
- Conduct vulnerability assessments for networks, servers, applications, and operating systems.
- Conduct network security audits and scanning on a predetermined basis.
- Compile and track vulnerabilities over time for metrics purposes.
- Timely upgradation of all the tools used and their related documents like SOPs, etc.
Qualifications
- Graduate.
Other Knowledge & Skills
- Demonstration of problem-solving skills.
- Prior experience in providing technical support in fast-paced, high-availability, 24x7 environments.
- Knowledge of network and operating systems.