Customer Service Executive

About the Role

Tata Communications is redefining connectivity with innovation and intelligence, driving the next level of communication powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services, and Network services.

Key Responsibilities

• Responsible for driving day-to-day platforms and network planning and operations.
• Supporting network enhancement, maintenance, and migration projects.
• Publishing dashboards to track projects.
• Platform installation and configuration.
• Support in technical analysis of software, hardware, and network systems.
• Perform integration and migration with existing systems.
• Creating technical service requirements.

Qualifications

• Experience in network maintenance/migrations/enhancements.
• Expertise on various telecommunication equipment.
• Good knowledge in various products offered by service providers.