Sales and Events Associate

Sales & Events Associate

About the Role

Berry Hill Resort is seeking a personable, organized, and dependable Sales & Events Associate to join our team. This position combines customer service, relationship management, sales support, and hands-on event coordination. The ideal candidate enjoys working with people, takes pride in creating exceptional guest experiences, and is comfortable managing multiple responsibilities in a busy hospitality environment. This individual will be responsible for staffing our Sales Office during the week, developing relationships with our corporate and group clients, and helping ensure that meetings, dinners, retreats, and special events are thoughtfully planned and successfully executed. There is also an opportunity for the right candidate to expand into wedding day-of coordination.

Primarily Monday–Friday, with occasional evenings and weekends.

Key Responsibilities

Sales Office & Guest Relations

• Staff and manage the daily operations of the Sales Office, Monday through Friday.
• Respond promptly and professionally to client inquiries by phone, email, and in person.
• Provide exceptional customer service to prospective and existing clients.
• Conduct property tours and assist clients in selecting meeting, dining, and event spaces.
• Prepare proposals, contracts, and event-related correspondence.
• Maintain accurate client records, event details, and follow-up communications.

Corporate Sales & Client Development

• Manage and grow relationships with our smaller corporate and group accounts.
• Proactively identify opportunities to generate repeat business and attract new clients.
• Promote Berry Hill Resort as a destination for corporate meetings, retreats, business dinners, and group gatherings.
• Follow up with past clients to encourage future bookings.
• Work with the Sales team to meet revenue and booking goals.

Event Planning & Coordination

• Serve as a primary point of contact for assigned meetings, dinners, retreats, and smaller special events.
• Coordinate event details, including room setups, food and beverage arrangements, guest counts, schedules, hotel rooms and special requests.
• Oversee assigned events on-site to ensure a smooth experience and address client needs.
• Follow up after events to ensure guest satisfaction and encourage repeat business.

Qualifications

• Previous experience in hospitality, event coordination, sales, or customer service.
• Strong interpersonal and communication skills, with a genuine enjoyment of working with people.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple clients, deadlines, and event details simultaneously.
• Professional, friendly, and confident when interacting with guests.
• Self-motivated, dependable, and able to work independently while contributing to a team.
• Willingness to take initiative, solve problems, and assist wherever needed.

Compensation

• $18/hr plus Sales target bonuses and Day of Coordination additional compensation