Summer 2027 Intern, Data Support Analyst

About the Role

The Assurant Internship Program is a 12-week immersive experience designed to provide interns with real-world experience by tackling business challenges and driving meaningful outcomes. The program combines hands-on work with learning and development opportunities, mentorship, networking, and resources for professional growth. This program offers meaningful, real-world experience while building foundational technical and business skills in a Fortune 500 organization.

Data Support Analyst Intern Role

The Data Support Intern's primary role is to support the department’s systems and staff by recommending and implementing system enhancements that promote efficiency, compliance, and growth. The position requires a well-rounded individual that supports operations staff and systems by maintaining and monitoring production applications, processes, and data. This role involves regularly analyzing, maintaining, and supporting system files, tables, and configurations used to drive the base functionality of corporate applications. The intern will contribute to support activities and project assignments of low to medium risk and complexity.

Key Responsibilities

• Production Analysis and Support

• Provide general support for various business applications, databases, and integrations.

• Analyze systems, processes, and data issues of low to medium complexity and provide options for remediation to more experienced team members.

• Enter low to medium complexity routine user-maintained table changes and configurations.

• Troubleshoot low complexity system issues with limited direction.

• Identify priority issues and determine which issues can be handled within the authority of an analyst, and discern those requiring direction from higher authority.

• Contribute to training efforts by writing documentation and manuals, preparing presentations, delivering training, and providing follow-up.

• Data Analysis

• Extract data from a variety of internal and external data sources.

• Support both scheduled and ad hoc report requests.

• Analyze data to deliver reporting and metrics to clients and internal stakeholders.

• Document new and existing data sources, processes, tables, and fields.

• Validate the integrity of data shown in reports by performing regular data analysis.

• Requirements Definition

• Participate in analysis and definition of business and functional requirements, including client sessions and interviews.

• Analyze requirements for new projects and processes.

• Act as the business and technical liaison during analysis, requirements definition, and design activities.

• Testing, Debugging, Test Management, Quality Assurance

• Participate in definition of testing scope and scenarios, and estimate effort and duration on low to medium scale projects based on business requirements.

• Prepare test plans and scripts for low to medium scale projects.

• Research, document, report, and communicate any defects with functionality, flow, and/or program changes.

• Perform user acceptance testing and deliver results for peer, team, and management review.

• Project Management

• Display knowledge of project management principles and apply Company approved methodology.

• Prioritize and coordinate activities of project team members for low impact projects.

• Participate as a project team member for low to medium complex projects.

• Identify project issues and communicate progress and obstacles to sponsors and/or management.

• Handle multiple tasks and small projects concurrently.

• Participate in cost/benefit analysis.

• Implementation

• Coordinate production implementation efforts with the user community and IT for low to medium complex support activities and project assignments.

• Communicate implementation timelines and tasks.

• Develop user documentation and training material.

• Train the trainers and/or impacted associates.

• Conduct post-implementation audits/reviews.

• Professional Development, Relationship Building, and Communications

• Apply new knowledge rapidly.

• Continuously seek opportunities for professional development.

• Demonstrate quality, attentiveness, and attention to detail in all work activities.

• Build relationships with internal and external customers and business partners.

• Manage stakeholder expectations using effective verbal and written communication skills.

Requirements & Tech Stack

• Currently pursuing a bachelor’s degree in Risk/Insurance, Finance, Business Administration, Mathematics, Data Analytics, Economics, or a related field.
• Experience extracting and analyzing data from a variety of sources such as Excel, delimited files, fixed width files, APIs, and SQL Server databases.
• Skills in extracting and analyzing data using a variety of methods including SQL, Excel, and Power BI.
• Ability to continuously learn a variety of applications and skills.
• Ability to process time-sensitive data, make decisions, and communicate actions.
• Good organization and self-motivation skills.
• Ability to manage multiple assignments and priorities.
• Ability to communicate effectively both verbally and in writing to management, team members, business, and technology professionals.
• Ability to adapt to a variety of project team roles, such as analyst, tester, documentation writer, or trainer.

Internship Details

• Location: Chicago Area
• Paid Internship: $25/hour
• Start Date: 5/17/2027
• End Date: 8/7/2027