Customer Success Associate, Intern
Fundamento
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- AuditingBusiness analysis
- Nice to have
- Excel
- Work
- On-site in South Delhi · internship
- Pay
- Not stated by the employer.
- Skill demand
- Excel9%Business analysis1%of 137 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About Fundamento
We are building voice agents that are transforming how India's biggest lenders talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by financial service giants.
Role Overview
We're hiring Customer Success Associate (CSA) Interns to work at the intersection of data, product, and AI. This role is designed for individuals who want hands-on exposure to how AI systems are deployed and scaled in enterprise environments. You will actively help solve real business problems alongside Customer Success, Product, and Tech teams.
Key Responsibilities
- Clean, structure, and analyze large datasets to deliver actionable insights for clients and internal teams.
- Support in building and refining AI workflows, including prompt writing (based on interest).
- Conduct quality audits to find product gaps and inefficiencies, and improve the client experience.
- Collaborate closely with Customer Success, Product, and Engineering teams.
- Contribute to ongoing process improvements and operational efficiency.
- Gradually take on ownership of client accounts and relationships as you build product and domain knowledge.
- Be a trusted point of contact for clients, handling queries and concerns with empathy and clarity.
Requirements & Tech Stack
- Data
- Analytics
- AI tools (a plus, not mandatory)
- Advanced Excel (Mandatory)
Qualifications
- Strong analytical thinking and comfort working with data.
- Empathy, patience, and a customer-first mindset when handling queries and concerns.
- High ownership and willingness to learn in a fast-paced environment.
- Clear communication, able to explain data simply to clients and colleagues.
- Attention to detail and problem-solving mindset.
- Interest in building a long-term career in Customer Success, with willingness to move along with analysis into client-facing work.
Internship Duration: 3-month full-time internship
Location: Delhi (Panchsheel Park), Onsite
Working Days: Monday to Friday
Conversion: Performance-based conversion to a full-time Customer Success Analyst role