Supervisor

About the Role

As a Site Supervisor, you will be responsible for overseeing and coordinating administrative operations to ensure the efficient functioning of the facility. Your role involves managing office workflows, supervising support staff, and implementing effective organizational processes. You will collaborate with healthcare professionals to optimize office efficiency, manage schedules, and support the delivery of quality patient care.

Key Responsibilities

• Oversee the day-to-day operations of the site, ensuring smooth workflow and efficient patient care.
• Monitor center activity and patient flow to optimize efficiency and effectiveness in patient care.
• Lead and manage a team of staff on-site, providing guidance, support, and training.
• Oversee front desk staff, Medical Assistant, and Clinical Assistant functions.
• Maintain multiple clinician and employee schedules, ensuring optimal coverage.
• Manage metro card distribution, maintaining accurate records.
• Manage inventory control, including placing, accepting, and declining orders, and keeping detailed usage logs.
• Conduct regular maintenance checks on medical equipment and ensure repairs are promptly addressed.
• Monitor and enforce adherence to policies and protocols, ensuring compliance with HR, OSHA, HIPAA, and other regulatory standards.
• Audit staff timesheets prior to payroll submission.
• Communicate with the General Manager regularly and provide status updates on site operations.
• Collaborate with the team to continuously improve processes and enhance patient and staff satisfaction.
• Perform other duties as needed.

Requirements & Tech Stack

• Proficient in using Microsoft Office and Google Suite.
• Familiarity with eCW is preferred.

Qualifications

• High School Diploma or General Education Degree (GED).
• An Associate degree in healthcare administration or a related field is preferred.
• At least 6 months of experience in a supervisory role within a medical office setting.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Flexibility to adapt to changing priorities and handle diverse responsibilities.
• Attention to detail.
• Strong collaboration and communication skills.
• Commitment to ensuring compliance with all applicable regulations and standards.