Data Center Production Operations Engineer

About the Role

Meta is seeking a forward-thinking engineer to join the Production Operations team within our Data Centers. These Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. This role requires adaptability and flexibility in a fast-paced, technical environment.

Key Responsibilities

• Work within Meta's ticketing system.
• Serve as the first point of contact for break-fix technicians.
• Assist with projects (retrofits, new process details, etc.) and repairs throughout the data center.
• Understand and debug hardware and Linux OS related issues.
• Identify and help create documentation for the global data center knowledge base.
• Assist with process improvements and best practices in data center operations.
• Participate in an on-call rotation (once a month on call for a week, after hours).

Requirements & Tech Stack

• Knowledge of Linux and server hardware support.
• Working knowledge and experience in at least one of the following core areas:
• Networking
• Programming/Scripting
• Hardware repair
• OS repair
• Solid communication skills.

Preferred Qualifications

• Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP.
• Experience modifying and developing in Python, SQL, and/or shell scripting.

Qualifications

• Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in a technical field, or equivalent experience/certification.