Product Associate

About the Role

This role suits someone with a software testing background who wants to develop broader skills in product development. You will support the research, planning, testing, and delivery of websites and software products, working under the guidance of the Founder / Product Lead.

Key Responsibilities

• Market and competitor research: Research competing products, their features, pricing, and user experience; identify customer problems and opportunities; prepare concise comparison reports with sources and recommendations.
• User research and feedback: Support user interviews, surveys, and feedback collection; understand user task completion and struggles; organize findings into clear problems and suggested improvements.
• Requirements and documentation: Convert product discussions into clear feature requirements; document user flows, user stories, acceptance criteria, expected behavior, validation rules, and important scenarios; keep product documentation updated as requirements change.
• Basic wireframing: Create simple screen layouts and user flows in Figma or similar tools; show user movement and key actions; revise wireframes based on feedback.
• Quality assurance: Prepare test scenarios and manually test websites and applications across devices and browsers; cover forms, workflows, permissions, and behavior; perform basic API testing where required.
• Bug reporting: Report bugs with clear steps, expected results, actual results, and supporting screenshots; verify fixes; check existing features; identify usability issues alongside functional defects.
• Project coordination: Maintain task lists, priorities, progress updates, and issue records; follow up with developers and designers on assigned tasks; flag unclear requirements, dependencies, and blockers promptly; prepare meeting notes and track agreed actions.
• AI-assisted work: Use approved AI tools to assist with research, documentation, and test preparation; review and verify AI outputs; follow company guidance when handling confidential information and user data.

Requirements & Tech Stack

• Figma or similar tools
• Basic API testing
• Approved AI tools

Qualifications

• Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical skills.
• Basic understanding of websites, software applications, and the development process.
• Familiarity with manual testing, test cases, and bug reporting.
• Clear written and verbal communication.
• Ability to organize information and document it accurately.
• Attention to detail and a willingness to ask questions.
• Ability to work independently, follow through on tasks, and communicate reliably in a remote setting.
• Willingness to learn research, requirements documentation, wireframing, and coordination.

Good to have:

• QA or software testing internship experience.
• Familiarity with Postman, Figma, spreadsheets, or task management tools.
• Basic knowledge of APIs, databases, SQL, or test automation.
• Experience using AI tools and checking their outputs.

Note: You do not need prior experience in every responsibility listed. We are looking for a strong foundation, curiosity, and willingness to learn.