Customer Experience Visual Design Intern

About the Role

As a Customer Experience Design Intern, you will work at the intersection of business, strategy, and design, helping transform complex concepts into engaging visual stories and customer experience solutions. You will support the creation of presentations, journey maps, process flows, infographics, and other visual assets while collaborating with cross-functional stakeholders to enhance customer and dealer experiences and communicate strategic initiatives effectively. This is a full-time internship position for the Spring Rotation, from January 11, 2027 through May 14, 2027 in Woodcliff Lake, NJ.

Key Responsibilities

• Collaborate with business stakeholders to understand objectives, gather requirements, and turn feedback into effective design deliverables.
• Translate business concepts, strategies, and complex information into clear, engaging visual stories for internal and external audiences.
• Create graphics, presentations, infographics, diagrams, and other visual assets that align with brand standards using corporate identity.
• Support the development and visualization of customer and dealer journeys, including journey maps, process flows, and experience concepts.
• Design and maintain reusable templates for presentations, workshops, communications, and project deliverables.
• Organize design files and assets, incorporate revisions, and help ensure consistent visual quality across deliverables.

Qualifications

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university.
• Possess a minimum cumulative GPA of 3.0.
• Have completed at least 60 college credits or be at least a rising Junior.
• Field of study: Business, Finance.
• Must attach a copy of college unofficial transcript.
• Ability to work part-time (36.25 hours/week).
• Detail oriented and strong communication skills (verbal and written).

Internship Details

• Location: Woodcliff Lake, New Jersey
• Duration: January 11, 2027 – May 14, 2027
• Work Schedule: Full-time (36.25 hours/week)
• Hourly Rate (Undergraduate): $25.30
• Hourly Rate (Graduate): $32.20
• Work Environment: Hybrid