Rental Cashier, & Alpine

About the Role

Seasonal position at Palisades Tahoe processing payments for Rental Shop transactions.

Key Responsibilities

• Process payments for Rental Shop transactions and operate the point of sale system efficiently and accurately.
• Assist guests with rental equipment suitable for their needs and explaining safety features.
• Provide all customers and employees with top quality customer service.
• Promptly acknowledge and greet every guest that enters the store.
• Accurately and efficiently ring up customer sales.
• Balance till at the end of shift, responsible for safe and accurate cash handling.
• Maintain a tidy and organized cashier area.
• Demonstrate expertise in product features and benefits of all retail items and rental fleet.
• Determine guest needs by asking open-ended questions and choosing the best equipment for them.
• Ensure all rental contracts are accurately completed.
• Explain in detail the operation and safety features of rental equipment.
• Understand and show proficiency in the RTP POS system.
• Check that proper equipment is returned and check for damage.
• Ensure the guest is satisfied with their rental experience and thank them for their business.
• Maintain cleanliness standards of shop and proper storage of equipment.

Requirements & Tech Stack

• RTP POS system

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED.
• One to three months customer service or related experience and/or training; or equivalent combination of education and experience.
• Effective communication skills, oral & written.
• Strong sense of customer service & safety awareness.
• Able to understand and follow verbal and written instructions.
• Have a neat & clean appearance in compliance with company grooming standards.
• Punctual, able to report at scheduled start time.
• Work well as part of a team.
• Able to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
• Capable of walking or standing 100% or more of a normal 8-hour work shift.
• Capable of occasionally carrying, lifting, pushing, or pulling up to 50lbs.
• Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally exposed to outside weather conditions.
• Workplace noise level is usually moderate.

Preferred Qualifications

• Basic knowledge of hand tools.
• Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use.
• Experience with a POS system.

Compensation

• Base hourly pay range: $20.00 - $25.92 per hour.

Benefits

• Free skiing + riding privileges to 17 iconic resorts.
• Healthcare options for both Seasonal & Year-Round employees.
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match.
• Free and discounted lift tickets.
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine.
• 40% discount at Palisades Tahoe operated retail stores.
• Employee Assistance Program (EAP).