Operations Intern RnR
Aqtronics Technologies
BengaluruFresher3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OperationsSalesCustomer serviceStakeholder managementBusiness analysisMarketing
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations81%Stakeholder management35%Sales14%Customer service11%of 99 similar fresher jobs posted in India this week
- Listed
- 31 Oct 2026 · still open
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Key Responsibilities
- Sales & Collections Coordination
- Follow up with sales team members on customer payment collections and update collection projections.
- Monitor customer credit timelines and ensure timely reminders are shared internally and to customers.
- Order Management & Inventory Monitoring
- Monitor bookings, billing, backlog, and inventory status in internal systems.
- Ensure all booked material is billed on time with minimal inventory buildup.
- Highlight discrepancies in bookings, billing, backlog, or inventory and coordinate resolution.
- Delivery & Operations Tracking
- Track delivery timelines and identify deviations from expected turnaround times.
- Coordinate internally to ensure timely shipment and fulfillment.
- Maintain operational reports related to order processing and delivery performance.
- Customer Support & Escalation Handling
- Handle customer escalations, refund requests, and return processes in accordance with SOPs.
- Coordinate with internal teams to ensure quick issue resolution and stakeholder closure.
- Monitor customer satisfaction metrics and identify improvement areas.
- Reporting & Data Management
- Prepare and maintain operational reports including:
- Daily booking reports
- Weekly booking/billing/backlog reports
- Weekly operational metrics
- TAT (Turnaround Time) reports
- Inventory and SFC reports
- Support teams with operational data and analysis requirements.
- Process Improvement & Cross-functional Coordination
- Support workflow optimization and cost optimization initiatives.
- Coordinate with product and internal teams to improve operational workflows and system features.
- Assist in maintaining process adherence across operations.
- Event & Internal Coordination
- Support coordination activities for exhibitions, seminars, virtual events, and marketing initiatives.
- Track and organize post-event customer leads and data.
- Internal Team Support
- Provide operational and technical support for internal tools and systems.
- Coordinate with internal stakeholders to ensure timely responses to operational requests.
- Ensure smooth communication and timely acknowledgements for internal and external queries.