Medical Assistant, Orthopedics
Henry Ford Health
Medical Assistant - Orthopedics
General Summary
Under direct supervision, performs administrative and clinical tasks to assist in patient care.
Key Responsibilities
- Greet and escort patients to exam rooms.
- Obtain and record medical histories and vital signs in the electronic health record (EHR).
- Prepare patients for examinations/procedures and assist providers.
- Prepare, administer, and document oral, parenteral medications, and immunizations.
- Document care provided during patient visits in the EHR.
- Respond to and document patient requests via telephone encounter, In Basket message, and/or My Chart.
- Enter medication, radiology, and lab orders in the EHR for provider sign-off.
- Provide discharge instructions to patients and/or caregivers.
- Prepare medication refill/request for provider review.
- Collect and transport specimens.
- Perform CLIA-waived tests.
- Perform electrocardiography, respiratory, and other testing.
- Perform phlebotomy, including venipuncture and capillary puncture.
- Serve as a liaison between patients and medical staff.
- Schedule, coordinate, and monitor appointments and outpatient procedures.
- Obtain insurance pre-authorizations.
- Enter referrals for provider sign-off.
- Participate in quality assessment and improvement programs.
- Practice Standard Precautions, including hand washing and disposal of biohazardous materials.
- Apply principles of aseptic and sterile technique.
- Clean instruments and equipment.
- Comply with safety standards and regulatory requirements.
- Function as a health care advocate.
- Inform individuals of office policies and procedures.
- Inform patients about health maintenance, disease prevention, and treatment compliance within scope of practice.
- Identify community resources for health maintenance and disease prevention.
- Perform basic clerical duties, including answering phones, maintaining records, and filing.
- Perform basic materials management functions, including ordering and stocking supplies.
- Assist with maintaining a clean and orderly environment.
- Maintain examination/treatment rooms, including inventory of supplies and equipment.
- Maintain core and applicable specialty competencies.
- Other duties as assigned within scope of practice.
Requirements & Tech Stack
- High school diploma or G.E.D. equivalent.
- Basic computer knowledge and keyboarding skills.
- Ability to perform a wide variety of clinical skills.
- Ability to problem-solve.
- Effective interpersonal and communication skills.
- EPIC (Electronic Medical Record) experience.
Qualifications
- Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).
- OR Graduate from a Medical Assistant program without a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.
- OR Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting.
- OR Licensed Practical Nurse (LPN).
- OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in a clinical medical setting within the past five (5) years.
- OR Military trained medical personnel with at least one-year clinical experience in a clinical medical setting within the past five (5) years.
- Must successfully complete all components of Ambulatory orientation.
Certifications/Licensures Required
- Current BLS-C upon hire or successful completion by end of orientation.
Additional Information
- Works in a patient care setting with possible exposure to communicable diseases.
- Requires manual dexterity, walking, standing, stooping, and some heavy lifting of patients and/or equipment.