Front Desk Executive

Chainway India | Gurugram | Full-time | On-site

Role Overview

We are looking for an organised and detail-oriented Front Desk Executive to manage reception activities, dispatch coordination, documentation, record maintenance, and operational data entry to ensure smooth day-to-day office operations.

Key Responsibilities

• Manage front desk activities, attend incoming calls, and assist visitors and clients.
• Coordinate incoming and outgoing dispatches, courier bookings, and shipment tracking.
• Maintain dispatch records, update tracking details, and ensure timely data entry.
• Prepare, organise, file, and maintain documents, records, and dispatch-related paperwork.
• Track shipments and coordinate with courier partners and internal teams regarding delivery status or delays.
• Handle incoming and outgoing couriers, packages, and other office correspondence.
• Maintain proper filing systems and ensure documents are organised and easily accessible.
• Provide administrative and operational support, including data entry, record updates, and document preparation.
• Monitor office supplies and coordinate replenishment as required.
• Ensure accuracy and timely updating of dispatch and administrative records.

Requirements & Tech Stack

• Basic proficiency in MS Office, particularly Excel, and data entry.

Qualifications

• Graduate or equivalent qualification preferred.
• Prior experience in front desk, dispatch, documentation, or administrative operations preferred.
• Good organisational skills and attention to detail.
• Ability to maintain accurate records and manage multiple tasks.
• Good communication and coordination skills.
• Responsible, systematic, and professional approach to work.