Customer Service Executive

INDIAN MANPOWER SERVICES

About the Role

• Provide exceptional customer support and ensure customer satisfaction.
• Maintain a positive relationship with customers and enhance their overall experience.

Key Responsibilities

• Handle inbound and outbound calls.
• Assist customers with their inquiries.
• Follow up on payments to ensure timely processing.
• Respond to customer queries.
• Resolve issues efficiently.
• Document interactions in the service desk system.
• Collaborate with other departments to address customer needs and improve service delivery.

Requirements & Tech Stack

• Service desk system

Qualifications

• Strong verbal and written communication skills.
• Customer-centric attitude.
• Ability to work in a fast-paced environment.