Luxury Sales Associate

About the Role

The Luxury Sales Associate is a full-time, on-site role based in New York, NY. This role is responsible for welcoming and assisting customers, providing informed product recommendations, and guiding clients through the purchasing process for luxury jewelry and goods.

Key Responsibilities

• Welcome and assist customers.
• Provide informed product recommendations.
• Guide clients through the purchasing process.
• Maintain product displays.
• Ensure the showroom is organized and visually appealing.
• Support inventory management, including stock checks and restocking.
• Process transactions.
• Handle customer inquiries.
• Address customer concerns.
• Coordinate with online sales and support teams.
• Learn product features and brand stories.
• Stay current on promotions.
• Contribute to sales targets and overall store performance.

Requirements & Tech Stack

• Point-of-sale systems
• Basic computer operations
• Online retail platforms

Qualifications

• Strong customer service and client-facing skills, with the ability to build rapport and provide a luxury-level experience.
• Sales and retail experience, preferably in jewelry, fashion, or other luxury goods environments.
• Attention to detail and organization skills for managing displays, inventory, and transaction accuracy.
• Clear verbal and written communication skills, including active listening and professional presentation.
• Ability to stand for extended periods and work in a fast-paced, on-site retail setting in New York, NY.
• High level of integrity, reliability, and discretion, especially when assisting clients with high-value purchases.
• Prior experience in luxury retail or jewelry sales is preferred.
• Multilingual abilities and familiarity with current fashion and jewelry trends are a plus.