Lab Engineer I

About the Role

This role is designed as 'Onsite' with the expectation that you will primarily work from an HPE office.

Key Responsibilities

• Close a high number of trouble tickets submitted by various individuals.
• Install network and/or computer equipment.
• Re-install software on lab devices.
• Add new devices to the database system.
• Troubleshoot and replace broken hardware.
• Build or change topologies between devices and document the changes.
• Build and deploy Virtual Machines (using ESX vCenter).
• Mentor and teach Jr. Lab Administrators.
• Keep a safe, clean, and productive lab environment, including manual tasks like removing old cables from racks and auditing/fixing areas that have fallen from policy standards.

Requirements & Tech Stack

• Hands-on experience with (U/Li)nix configuration.
• Desire to expand knowledge of Networking and UNIX concepts.
• Ability to configure and troubleshoot JUNOS based routers.
• Expected to pursue Juniper Certification.

Qualifications

• A Lab Engineer I is responsible for the closure of a high number of trouble tickets submitted by various individuals throughout the company.
• Lab Administrators have a firm grasp on concepts within the lab and can perform tasks with little or no supervision.
• Lab Administrators are the first stop along the escalation track for Jr. Lab Administrators.