Marketing Associate

Key Responsibilities

• Provide support and project management for marketing programs including Property Transitions, ORM (Online Reputation Management), Social Media, CRM (Customer Relationship Management), Digital Marketing, and Graphic Design Services.
• Enhance operational performance to achieve business objectives, KPIs, NOI, and leasing goals through marketing strategy.
• Manage the marketing ticket system, providing follow-up, training, and resources to operations team members.
• Support strategic marketing initiatives and monitor sub-market trends to maximize traffic and closing performance.
• Generate new ideas through creative strategy and research new marketing opportunities and channels.
• Collaborate with the marketing team to improve user experience and marketing processes.
• Complete marketing audits and provide recommendations for new and existing properties.
• Maintain and manage community websites and CRM systems.
• Provide support for lease-up communities during pre-development, pre-leasing, and stabilization.
• Manage project plan implementation and timelines.
• Measure and track the effectiveness of marketing campaigns and initiatives.
• Coordinate with the Sr Director of Marketing.
• Lead marketing projects as assigned.
• Assist with updates from weekly Regional Roundtable Meetings and gather feedback.
• Manage vendor/partner service providers from concept to completion.
• Responsible for the setup of marketing and social media platforms, including Facebook business pages, Google Business accounts, Instagram, and RENTCafé website.
• Compile and complete marketing reports and audits.
• Perform additional marketing-related duties as assigned.
• This role is a hybrid position, requiring 3 days per week in the office.
• This role can be based in Atlanta, Austin, Houston, or Dallas.

Requirements & Tech Stack

• Microsoft Office Suite
• Property Management systems
• ILS (Internet Listing Services)
• Lead Tracking
• CRM platforms
• Project Management
• Adobe

Qualifications

• Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Ideally a minimum of two years’ experience in Property Management or Marketing.
• Physical Requirements: May be required to sit or stand for extended periods, read documents/screens, hear verbal communications, and operate computer/office equipment. May occasionally lift/carry items up to 15 pounds.
• Preferred: Valid driver’s license.