Food and Beverage Captain

About the Role

The Food and Beverage Captain is a full-time, on-site role at Nincasa – House of Brews in the Pune District. This role oversees daily food and beverage service operations.

Key Responsibilities

• Coordinate floor staff.
• Ensure tables are properly set.
• Monitor service flow during busy shifts.
• Support the team in delivering consistent, high-quality service.
• Address guest inquiries or concerns in real time.
• Promote menu items and specials.
• Maintain service standards.
• Coordinate with the kitchen and bar.
• Manage reservations and seating plans.
• Assist with training and mentoring service staff.
• Uphold hygiene, safety, and compliance guidelines.
• Contribute to a welcoming, guest-focused environment.

Qualifications

• Strong supervisory skills with experience leading or coordinating front-of-house teams.
• Proficiency in maintaining service standards and quality control in food and beverage operations.
• Hands-on experience in food service, including order taking, table management, and coordination with kitchen and bar.
• Excellent customer service skills, with the ability to handle guest feedback and resolve issues promptly.
• Clear and professional communication skills for interacting with guests and team members.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications

• Previous experience in restaurants, bars, or microbreweries.
• Knowledge of basic food safety and hygiene practices.
• Formal training in hospitality or hotel management.