ZONAL / REGIONAL LOSS PREVENTION

About the Role

V2 Retail Ltd. is seeking an experienced and result-oriented Loss Prevention professional to strengthen store-level controls, minimize business losses, improve compliance, and drive effective corrective actions across its retail network.

• Position: Zonal / Regional Loss Prevention Manager
• Location: Based on business requirement
• Department: Loss Prevention / Audit
• Function: Retail Operations / Loss Prevention

The role is responsible for end-to-end Loss Prevention and Risk Control across assigned stores/zone, including store audits, inventory and shrinkage control, POS and cash monitoring, CCTV validation, incident investigation, SOP compliance, and corrective-action closure. The Regional role will connect with approximately 20–22 stores, involving regular store visits, daily exception monitoring, and follow-up on identified gaps.

Key Responsibilities

Store Audit & SOP Compliance

• Conduct planned and surprise store audits based on risk and previous findings.
• Check compliance with SOPs, internal controls, approvals, and mandatory records.
• Audit billing, refunds, exchanges, discounts, void transactions, stock receiving, dispatch, and returns.
• Identify control gaps and ensure corrective actions are implemented.

Inventory & Shrinkage Control

• Monitor stock shortages, excess stock, inventory mismatches, and unexplained variances.
• Review stock-taking, cycle counts, and shrinkage trends.
• Monitor in-transit HU, pending GRC, vehicle receiving, and ageing cases.
• Investigate suspected theft, fraud, stock manipulation, and process-related losses.

POS, Cash & Financial Control

• Review Void Bills, refunds, cancellations, discounts, and unusual POS transactions.
• Monitor cash short/excess, banking, deposits, reconciliation, and recovery cases.
• Validate suspicious transactions against CCTV and supporting records.
• Identify and escalate material discrepancies and unauthorized transactions.

CCTV & Investigation

• Monitor CCTV for suspicious activities, theft, and process deviations.
• Cross-check CCTV footage with POS transactions, inventory records, and documents.
• Investigate theft, cash shortages, billing irregularities, and policy violations.
• Prepare factual investigation reports covering findings, evidence, and financial impact.

Reporting, ATR & Corrective Action

• Maintain audit, investigation, exception, and ATR trackers.
• Identify high-risk and repeat observations.
• Assign action owners and closure timelines.
• Follow up with Store, Operations, Finance, HR, Inventory, and Supply Chain teams.
• Verify evidence and ensure that corrective actions are actually implemented.
• Escalate critical, overdue, or recurring issues to senior management.

Stakeholder Management

The role will work closely with:

• Store Managers & Store Teams
• Retail / Regional Operations
• Inventory & Supply Chain
• Finance
• HR
• Security Teams
• Zonal / Regional LP Teams
• Senior Management

Key Success Measures

• Reduction in inventory shrinkage and avoidable losses
• Improved store audit scores and SOP compliance
• Reduction in repeat audit observations
• Timely closure of audit findings and ATRs
• Improved cash, POS, and stock accuracy
• Timely investigation and resolution of incidents
• Reduction in ageing HU/GRC and receiving discrepancies
• Effective recovery and prevention of financial losses

Requirements & Tech Stack

We are looking for someone who is

• Strong in Retail Loss Prevention / Audit
• Comfortable with extensive store-level working
• Analytical and detail-oriented
• Strong in investigation and root-cause analysis
• Good at CCTV and transaction-level validation
• Strong in stakeholder coordination and follow-up
• Able to handle multiple stores and high-risk cases
• Strong in reporting, MIS, and documentation
• Proactive, accountable, and result-oriented
• Willing to travel as per business requirements

Why Join V2 Retail?

Join a fast-growing value-fashion retail organization and play a key role in strengthening controls, protecting business assets, reducing losses, and building a stronger retail operation across India.